E-mail Address: 

Fill in your e-mail address and password to check the status of claims. This service requires registration. If you would like to register, click here.

Important Data Security Update from HealthSmart:
HealthSmart is committed to protecting the safety of our confidential data. Starting on October 28th 2023, all consumers (members / patients / clients / brokers / providers) will be asked to change their password with new complexity requirements. The passwords will also have an expiry of 90 days. Users will be prompted to change their passwords after 90 days.
To sign up for Online Claim Status Click Here.
Forgot Password? Click Here
  This is a service provided to Payors and Providers that participate in the HealthSmart Preferred Care network. The Online Claims Status is a feature only available to providers who are contracted with the HealthSmart Preferred Care network. Please contact our Customer Service Department at 800-687-0500 for assistance. HealthSmart Preferred Care network is not the claims payor and is not responsible for claims payment. Please refer to the member ID card to contact the appropriate payor for claims payment information.
*Note: Repriced amount may not reflect actual payment received from client or client's payer due to adjudication of health benefit plan design. Claims processed at HSPC are posted into the Online Claims Status Website at 8:00 AM central standard time the day after the claims are processed. All claims may not be available for viewing through the Online Claims Status Website.